Platform Features
Training, assessments, onboarding, gamification, and analytics — the complete franchise operations toolkit
modules
users
quiz types
languages
360° Quality Assessment
Multi-perspective brand audits: franchisee self-assessment, field visits, mystery shopper, and staff evaluations — all in one Gap Radar view.
- Customizable audit templates and scoring scales
- Multi-perspective assessment (self + field + mystery shopper)
- Gap Radar visualization — see the difference between perception and reality
- Auto-assign targeted training when scores fall below threshold
- Trend tracking and comparison across assessment periods
Game-Based Learning
Story-driven simulations where franchisees and staff make real-world decisions, face consequences, and learn through practice — not memorization.
- Branching story simulations with real franchise scenarios
- Custom templates for any industry or topic
- Ready-made game scenarios (The Franchisee, The Manager, Word Challenge)
- Decisions affect outcomes — learning through consequences
- Team and individual game modes
- Integrated with courses and certification paths
Certification & Compliance
Certify every employee before they touch the floor. Track expirations, verify qualifications, and maintain compliance across all locations.
- 7 question types: single, multiple, matching, fill-in, true/false, open, ranking
- Question bank with randomization
- Time limits and attempt restrictions
- Certification tracking with expiry alerts
- Instructor review for open-ended responses
- Per-location compliance reports
Brand Standards Training
Build interactive training from any materials in minutes. One training, every location, same standard. AI generates courses from a topic in seconds.
- Drag-and-drop course builder — no technical skills required
- Video, longread, PDF, and interactive assignments
- Role-based training paths for every position
- Assignments with instructor review
- AI course generation from your existing materials
Compliance Dashboard
Network-wide visibility: % certified staff, audit scores, overdue items, location health — all on one screen. Data-driven decisions, not guesswork.
- Real-time dashboards across all locations
- Reports by location, region, training program
- Training completion funnel and certification status
- Export to Excel / PDF
- API for BI tool integration
- Automated reports to franchise operations team
Location Launch Control
Track location openings from lease to grand opening. Step-by-step playbooks, task dependencies, photo proof, and financial loss tracking for delays.
- Kanban-style location launch playbooks
- Task templates with dependencies and deadlines
- Photo proof of completion
- Financial loss calculator for delayed openings
- Real-time progress tracking for HQ
- Notifications for overdue milestones
Gamification & Rewards
Turn compliance into competition. Points, network leaderboards, badges, and a reward store that drives engagement across your entire franchise network.
- Points and network-wide leaderboards
- Reward store with real prizes
- Badges and achievements
- Inter-location competitions and team challenges
- Location of the Month recognition
Franchisee Satisfaction
Catch franchisee frustration before it becomes churn. Pulse surveys and eNPS tracking reveal how your franchise partners really feel about HQ support.
- Anonymous pulse surveys sent on your schedule
- eNPS (Employee Net Promoter Score) benchmarking
- Trend tracking — satisfaction over time by region
- Actionable alerts when scores drop below threshold
- Correlation with training completion and audit scores
Mobile App
PWA app for frontline staff — training, checklists, and updates on any device. Works offline, looks like Instagram, not like ERP.
- PWA (iOS + Android)
- Push notifications
- Responsive interface optimized for frontline staff
- White-label branded to your franchise
- Accessible 24/7 from any device
Integrations
Connect FranBoard to your tech stack: SSO, webhooks, Zapier, and REST API. Works with what you already have.
- REST API and webhooks
- SSO (Microsoft, Google Workspace, SAML)
- Zapier connector for 5,000+ apps
- CSV import/export
- On-premise deployment for Enterprise
Operations Playbook
Your brand bible for every location. SOPs, policies, procedures — searchable, version-controlled, and accessible 24/7 on any device.
- Structured document library with categories
- Full-text search across all materials
- Video, PDF, and downloadable file support
- 24/7 mobile access for all staff
- Wiki-style format for internal SOPs and procedures
See the platform in action
Book a demo — we'll walk you through every module tailored to your franchise network in 15 minutes.
Demo Access
All platform modules
All 10+ platform modules
Up to 50 users
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